Top 100 Call Center and BPO Companies of the World

Top 100 Call Center and BPO Companies of the World

by webgeek » Mon May 09, 2005 6:46 pm

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Company  - Headquarters (City, State) (Country) - Headquarters - URL

24/7 Customer, Inc. Los Gatos, CA USA www.247customer.com
Accenture New York, NY USA www.accenture.com
Adea Solutions, Inc. Irving, TX USA www.adeasolutions.com
Aditi Technologies Bangalore, Karnataka India www.aditi.com
Affiliated Computer Services, Inc. (ACS) Dallas, TX USA www.acs-inc.com
AICOM Solutions Corp.  Toronto, Ontario Canada www.aicomsolutions.com
Ajuba International, Inc. Novi, Michigan USA www.ajubanet.net
Akela, LLC Bucharest Romania www.akelasoftware.com
Ambergris Solutions, Inc. Pasig City Philippines www.ambergrissolutions.com
ANTAR Eslabon Systems, S.A. de C.V. Monterrey, Nuevo Leon Mexico www.eslabon.com.mx
Appteck, S.A. de C.V. Monterrey, Nuevo Leon Mexico www.appteck.com.mx
ASCI S.A. de C.V. Guadalajara, Jalisco Mexico www.asci.us
AsiaInfo Holdings, Inc. Beijing P.R. China www.asiainfo.com
Astron BPO Leicester United Kingdom www.astron.com.uk
Aztec Software Inc. Bangalore, Karnataka India www.aztecsoft.com
Bearingpoint McLean, VA USA www.bearingpoint.com
Bleum, Inc. Shanghai China www.bleum.com
Blue Star Infotech Limited Mumbai, Maharashtra India www.bsil.com
BPL Telecom (P) Ltd Palakkad, Kerala India www.bpltelecom.com
Caliber Point Business Solutions Mumbai, Maharashtra India www.caliberpoint.com
Caliber Point Business Solutions Mumbai, Maharashtra India www.caliberpoint.com
Capgemini Paris France www.capgemini.com
CGI Montreal, Quebec Canada www.cgi.com
ClientLogic Nashville, TN USA www.clientlogic.com
Cognizant Technology Solutions Teaneck, NJ USA www.cognizant.com
Convergys Cincinnati, OH USA www.convergys.com
Covansys Corporation Farmington Hills, MI USA www.covansys.com
Computer Sciences Corp. (CSC) El Segundo, CA USA www.csc.com
CTGroup Barnaul Russian Federation www.ctgroup.biz
Daksh eServices Private Limited Gurgaon, Haryana India www.daksh.com
Deloitte New York, NY USA www.deloitte.com
e4e, Inc. Santa Clara, CA USA www.e4e.com
EDS Plano, TX USA www.eds.com
EPAM Systems, Inc.  Lawrenceville, NJ USA www.epam.com
Epicenter Technology Pvt Ltd. Mumbai, Maharashtra India www.epicentertechnology.com
eTelecare International, Inc. Monrovia, CA USA www.etelecare.com
ExlService Holdings, Inc. New York, NY USA www.exlservice.com
Fortune InfoTech USA, Inc. Vadodara, Gujarat India www.fortunebpo.com
Friendly Advanced Software Technology Pvt Ltd. Bangalore, Karnataka India www.fastindia.com
GE Capital International Services Gurgaon, Haryana India www.gecapitalindia.com
GTL Limited Mumbai, Maharashtra India www.gtllimited.com
Hangzhou Handsome Electronics Co. Ltd. Global Services Hangzhou, Zhejiang Province P.R. China www.hgschina.com
HCL Technologies Limited Noida, Uttar Pradesh India www.hcltech.com
Headstrong Fairfax, VA USA www.headstrong.com
Hewitt Associates Lincolnshire, IL USA www.hewitt.com
HP Palo Alto, CA USA www.hp.com
Hexaware Technologies Chennai, Tamil Nadu India www.hexaware.com
Hinduja TMT Ltd. Mumbai, Maharashtra India www.hindujatmt.com
HTC Global Services, Inc. Troy, MI USA www.htcinc.com
IBM Armonk, NY USA www.ibm.com
ICICI OneSource Limited Mumbai, Maharashtra India www.icicionesource.com
IDS Comercial, S.A. de C.V. Mexico City, District Federale Mexico www.ids.com.mx
i-flex solutions limited Mumbai, Maharashtra India www.iflexsolutions.com
iGate Global Solutions Bangalore, Karnataka India www.igate.com
Indecomm Global Services Mumbai, Maharashtra India www.indecommglobal.com
Infinite Computer Solutions Pvt. Ltd. Bangalore, Karnataka India www.infics.com
Informatica Integral Empresarial, S.A. de C.V Mexico City, District Federale Mexico www.sinersys.com.mx
I.T. United Beijing P.R. China www.ituc.com
Infosys Technologies, Ltd. Bangalore, Karnataka India www.infy.com
Infowavz International Pvt. Ltd. Mumbai, Maharashtra India www.infowavz.com
Intelenet Global Services Limited Mumbai, Maharashtra India www.intelenetglobal.com
International Business Alliance Minsk Belarus www.iba.by
IT&T Limited Noida, Uttar Pradesh India www.axisitt.com
ITC Infotech Bangalore, Karnataka India www.itcinfotech.com
IT&T Limited Noida, Uttar Pradesh India www.axisitt.com
Keane, Inc. Boston, MA USA www.keane.com
KMG Infotech Pvt. Ltd. Bangalore, Karnataka India www.kmgin.com
Larsen and Toubro Infotech Limited Mumbai, Maharashtra India www.lntinfotech.com
Luxoft Moscow Russian Federation www.luxoft.com
Mastek Ltd. Mumbai, Maharashtra India www.mastek.com
MedsoftUSA Bangalore, Karnataka India www.medsoftusa.com
MindTree Consulting Bangalore, Karnataka India www.mindtree.com
Motif, Inc. Ahmedabad, Gujarat India www.motifinc.com
MphasiS Corporation New York, NY USA www.mphasis.com
Ness Technologies, Inc. Tel Aviv Israel www.ness.com
Neusoft Group Ltd. Shenyang, Liaoning P.R. China www.neusoft.com
NIIT Ltd. Gurgaon, Haryana India www.niit.com
Nipuna Services Limited Hyderabad, Andhra Pradesh India www.nipunaservices.com
North American Software Mexico City, District Federale Mexico www.nasoft.com
Outsource Partners International Los Angeles, CA USA www.opiglobal.com
Patni Computer Systems, Inc. Cambridge, MA USA www.patni.com
Perot Systems Corporation Plano, TX USA www.perotsystems.com
Pinkerton Computer Consultants, Inc. Trevose, PA USA www.pcci.com
Promantra Synergy Solutions Ltd. Hyderabad, Andhra Pradesh India www.promantra.net
RCG Information Technology Edison, NJ USA www.rcgit.com
Satyam Computer Services Ltd. Secunderabad, Andhra Pradesh India www.satyam.com
Secova eServices, Inc. Brick, NJ USA www.secova.com
Sichuan Yinhai Software Limited Liability Company Chengdu, Sichuan P.R. China www.yinhai.com
Sierra Atlantic, Inc. Fremont, CA USA www.sierraatlantic.com
Softtek, S.A de C.V. Monterrey, Nuevo Leon Mexico www.softtek.com
SPI Technologies, Inc. Manila Philippines www.spitech.com
Syntel, Inc. Troy, MI USA www.syntelinc.com
TATA Consultancy Services Mumbai, Maharashtra India www.tcs.com
TeleTech Holdings, Inc. Englewood, CO USA www.teletech.com
U-soft Co., Ltd. Shiqiaopu, Chongqing P.R. China www.u-soft.com.cn
vCustomer Corporation Kirkland, WA USA www.vcustomer.com
vMoksha Technologies Pvt. Ltd. Bangalore, Karnataka India www.vmoksha.com
Vortex Technologies Hyderabad, Andhra Pradesh  India www.vortexindia.com
Vsource Asia Berhad Kuala Lumpur, Wilayah Persekutuan Malaysia www.vsourceasia.com
Wipro Limited Bangalore, Karnataka India www.wipro.com
WNS Global Services Pvt. Ltd. Mumbai, Maharashtra India www.wnsgs.com
ZenSar Technologies Ltd. Pune, Maharashtra India www.zensar.com
Managing Offshore/neoIT 2005 Offshore 100 Study


The Tech Awards 
TOP 10 BEST PERFORMING IT SERVICES FIRMS
1. ACS
2. IBM
3. Wipro Limited
4. Perot Systems Corporation
5. HCL Technologies Limited
6. TATA Consultancy Services
7. Cognizant Technology Solutions
8. Infosys Technologies, Ltd.
9. Cap Gemini
10. HP


TOP 10 SPECIALTY APPLICATION DEVELOPMENT LEADERS 
1. i-flex solutions limited
2. Hexaware Technologies
3. EPAM Systems, Inc.
4. Sierra Atlantic, Inc.
5. Larsen and Toubro Infotech Limited 
6. Patni Computer Systems, Inc.
7. International Business Alliance
8. Neusoft Group Ltd.
9. Adea Solutions, Inc.
10. Deloitte


TOP 10 SPECIALTY OFFSHORE INFRASTRUCTURE SERVICE PROVIDERS 
1. HCL Technologies Limited
2. Wipro Limited
3. HP
4. TATA Consultancy Services
5. GE Capital Information Services
6. IBM
7. EDS
8. CSC
9. ACS
10. Satyam


THE CUSTOMER & BUSINESS PROCESS AWARDS 
TOP 10 BEST PERFORMING BPO PROVIDERS
1. WNS Global Services Pvt. Ltd
2. ACS
3. Wipro Limited
4. ExlService Holdings, Inc.
5. HCL Technologies Limited
6. MphasiS Corporation
7. Secova eServices, Inc
8. Astron BPO 
9. Hewitt Associates
10. Accenture


TOP 10 OFFSHORE CALL CENTER FIRMS 
1. Wipro Limited
2. HCL Technologies Limited
3. eTelecare International, Inc.
4. 24/7 Customer, Inc.
5. ClientLogic
6. Convergys
7. vCustomer Corporation
8. ICICI OneSource Limited
9. Daksh
10. EDS


TOP 10 LEADERS IN HUMAN CAPITAL DEVELOPMENT 
1. WNS Global Services Pvt. Ltd.
2. Hinduja TMT Ltd.
3. Cognizant Technology Solutions
4. MphasiS Corporation
5. Secova eServices, Inc.
6. eTelecare International, Inc.
7. Infinite Computer Solutions Pvt. Ltd.
8. Wipro Limited
9. Hewitt Associates
10. Satyam Computer Services Ltd.


THE REGIONAL & ROOKIE AWARDS 
TOP 5 TO WATCH SOUTH OF THE BORDER
1. North American Software
2. Softtek
3. ASCI S.A. de C.V.
4. Appteck, S.A. de C.V.
5. Informatica Integral Empresarial, S.A. de C.V.


TOP 10 TO WATCH IN CHINA 
1. Bleum, Inc
2. Neusoft Group Ltd.
3. AsiaInfo Holdings, Inc.
4. Hangzhou Handsome Electronics Co. Ltd. Global Services
5. U-soft Co., Ltd
6. Datang
7. Sichuan Yinhai Software Limited Liability Company
8. Information Technology I.T. United
9. Kingdee
10. Powerise


TOP 5 TO WATCH IN CENTRAL AND EASTERN EUROPE 
1. EPAM Systems, Inc.
2. International Business Alliance
3. Luxoft
4. Akela, LLC
5. CT Group


TOP ROOKIES IN GLOBAL OUTSOURCING 
1. GE Capital International Services
2. Outsource Partners International
3. Promantra Synergy Solutions Ltd.
4. Bleum, Inc.
5. Akela, LLC

Right direction, right pace and constantly movement will take us forward - PC
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webgeek
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by webgeek » Fri May 09, 2008 9:29 pm

Okay. The new set of numbers of the Top 100 BPOs is out again. And Indian companies are topping the charts too..

Infosys (No.3), TCS (6), Wipro (7), Genpact (9) and Tech Mahindra (10)

The other 16 Indian companies in the list are HCL Technology (11), Mastek (16), WNS Global Services (19), Hexaware (22), ExlService (26), 24/7 Customer (28), Cambridge (36), ITC Infotech (40), KPIT Cummins (42), Patni (46), Zensar (53), MindTree (54), Mphasis (56), Aditya Birla Minacs (62), FirstSource Solutions (73) and Cross-Tab (78).
Right direction, right pace and constantly movement will take us forward - PC
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by webgeek » Fri Jun 27, 2008 5:27 am

News is out that Citi wants to make out some money from its Indian operations - particularly from the captive BPO arm Citigroup Global Services and the technology and infrastructure outsourcing arm, Citos.

IBM is the lead contender to acquire these followed by Capgemini and Tata Consultancy Services. If IBM makes the deal, it will gain more strength in the BPO operations space. This is important for IBM coz HP and EDS are getting stronger globally and because EDS owns MPhasis, an Indian BPO, IBM and HP war will only become stronger.

Do you smell something out of this newspiece?
Right direction, right pace and constantly movement will take us forward - PC
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